How to find Debug Sync Log If you’re having trouble with a particular storage provider or sync-ing in general then please include the Debug Sync Log in your message. Click Copy Debug Info on the About screen.Click the Strongbox > About Strongbox menu item in the top left corner.Tap ‘Copy’ above the ‘Debug Info’ section.Tap the version number underneath the ‘About Strongbox’ heading.How to find Debug Information If you have already installed Strongbox and you are having trouble please include Debug Information in your request as well as images or screenshots, error descriptions or debug sync logs. Please do this before contacting support. Please search the help articles first as it will likely get you sorted much more quickly.Īs strange as it sounds, many issues are immediately resolved by restarting your device and making sure you are updated to the latest version on the App Store.
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